FAQ (Frequently Asked Questions)

What are pulse-point rollers and how do they work?

Pulse-point rollers are convenient, portable products designed to be applied to specific points on your body, such as wrists or temples. They contain a blend of essential oils, including our award-winning lavender oil, which can help promote emotional balance and mental clarity. Simply roll them on when you need a little boost or calm throughout your day!

Are your products really 100% natural?

Absolutely! At Huon Valley Lavender Farm, we pride ourselves on offering handcrafted products that are made from 100% natural ingredients. Our pulse-point rollers are formulated with care, ensuring you receive the purest and most effective essential oils for your well-being.

How should I store my pulse-point rollers?

To keep your pulse-point rollers in the best condition, store them in a cool, dry place away from direct sunlight. This will help preserve the integrity of the essential oils and ensure they remain effective for your use.

Can I use multiple pulse-point rollers at the same time?

Yes, you can! Feel free to mix and match our pulse-point rollers to suit your needs. For example, you might want to use "Calm" during stressful moments and "Focus" when you need to concentrate. Just remember to apply them to different pulse points for the best results!

What if I have sensitive skin?

Your safety and comfort are important to us. If you have sensitive skin, we recommend doing a patch test before using any new product. Apply a small amount to a discreet area and wait 24 hours to see how your skin reacts. If you experience any irritation, discontinue use and consult with a healthcare professional.

Do you offer international shipping?

Yes, we do! We are happy to ship our products internationally. During checkout, you can select your shipping destination, and we will ensure your order reaches you wherever you are in the world.

How can I contact customer support if I have more questions?

If you have any further questions or need assistance, feel free to reach out to our friendly customer support team. You can contact us through our website's contact form, and we’ll get back to you as soon as possible. We're here to help!